Best Point of Sale Software Supplier | Local Irish SME Business Reviews

TESTIMONIALS

We have the pleasure of working with some of the most adaptable and innovative businesses in Ireland, spanning the hospitality, retail, medical and tech industries. And there is nothing quite like a recommendation from these guys!

Back_of_House_Customer_Testimonial_Dave_Lavelle_Eco_Pizzeria_and_Restaurant_Gorey_Wexford

AVIVA STADIUM | Anna Michalska | Compass Group Ireland

Back of House was recommend to us by Sumup as their local partner here on the ground in Ireland. The BOH team was involved in the project from the beginning managing implementation of the new system in the entire stadium, the work they carried out was exceptional and efficient; they adapted to our changing requirements along the way. From the day we went live they have provided us with fantastic support and training for our entire team. Their willingness to help, knowledge and continuing support is invaluable to us.

PRODUCTS: POINT OF SALE | SUMUP PAYMENTS

"their willingness to help, knowledge & continuing support is invaluable to us "

"the information is coming fast & more efficiently which is making my life that little bit easier"

ECO PIZZERIA | Dave Lavelle | Owner & Manager

Back of House was recommeded to us by a large food distributor and it has been a game changer for our business!

We are a pizzeria and restuarant in Gorey, Co Wexford which was establised in 2002 and since we closed in 2020 due to Covid we have developed a very busy take away and delivery business. When we engaged with Nigel we were looking for more control of our business, manage our ordering, our stock, sales, margins and better understanding of what our customers were looking for from us. The ePOS, online ordering and the employee scheduling software BOH put in has been invaluable to us, best of all we have been able to hone in on where we were making and losing money.

The BOH's support has been unbelievable, the systems are so good we haven't needed them too often but when we do they are always there, always answer the phone. In fact the last time I called them about changing our VAT rates in line with the Covid reduction I found that they had already done it for us. Their customer service and support has been 10/10.

As I said before these systems and BOH have been a game changer for us, our information is coming to us faster and more efficiently, I can access it from anywhere now because it is all in the cloud and it all makes my life that little bit easier.

PRODUCTS: POINT OF SALE, ONLINE ORDERING WITH COLLECTION & DELIVERY &

STAFF SCHEDULING

Back_of_House_Customer_Testimonial_Aileen_and_Patrick_Hanley_The_Strand_Cahore_Wexford

THE STRAND CAHORE | Aileen & Patrick Hanley | Owners

We are a new business with multi facets to our operation which was predominantly a bar when we started but soon added a restaurant and pizzeria. Nigel and his BOH team guided and updated our POS requirements throughout the process which was seamlessly for both staff, managers and owners. It has a slick look and the reporting structure is excellent, all of which are available remotely on your phone or tablets which is a huge plus for busy owners.

We would have no hesitation in recommending this system to any busy hospitality business like ourselves who employ over 30 staff. With employment in mind, we can also highly recommend the BOH rostering system, it literally changed our lives and how we manage our rostering, staffing all the way to our HR. It has knocked 5 hours a week off my time in manual processes. Both systems are excellent and I could't recommend them or indeed Nigel and BOH highly enough.

"it literally changed our lives and how we manage our rostering"

PRODUCTS: POINT OF SALE & STAFF SCHEDULING

"we now have a clear view of our stock, ingredients, cash-flow, accounts & product traceability"

SCUP GELATO | Willie Devereux Snr | Owner Director

It is fair to say that the systems we implemented with Back of House have fundamentally transformed how we work. We knew we needed an inventory system in our Natural Irish Gelato business, so we met with Nigel to discuss our options. He grasped our requirements almost immediately, giving us clarity and sound advice about what we needed, then developed a plan to implement the right system into our production facility.

To be honest, I was a bit anxious about putting in a complex inventory management system and new cloud accounting software but thankfully, it was so much easier than I thought, mostly thanks to the time and effort Nigel put in with training and follow up support. We now have a very clear view of our stock, ingredients, cash-flow, accounts and most of all traceability of all our products, which is invaluable. Also, the B2B supplier online order portal has been a massive time saver for us.

We have no hesitation in recommending Back of House; Nigel and the team have been responsive, professional and supportive the whole way through.

PRODUCTS: INVENTORY MANAGEMENT & CLOUD ACCOUNTING

Back_of_House_Customer_Testimonial_Anthony_Kearns_Guy_Clothing_Tullamore

GUY CLOTHING | Anthony Kearns | Owner

The guys from Back of House understood our requirements from the first meeting, they had us up and running really fast.

As with any changeover there were challenges but the guys were quick to react and address the problems. Support is never an issue as they worked closely with all the team throughout the process. Accessing the system via the cloud has made managing our locations so much easier.

"accessing the system via the cloud has made managing our location so much easier"

PRODUCTS: POINT OF SALE

Back_of_House_Customer_Testimonial_Sabine_Rosler_Wells_House_and_Gardens_Wexford

"invaluable industry knowledge & practical advice"

WELLS HOUSE | Sabine Rosler | General Manger

We first employed Back of House in 2017 when they implemented an employee scheduling system into Wells House & Gardens and nutritional management software into our visitor café. Most recently Nigel installed our new POS till system to help manage our visitor entry and reporting more efficiently.

With every encounter Back of House have brought invaluable industry knowledge, practical advice and they really took the worry out of putting new systems into our business, so they have become our go-to partner for all things techi. Every implementation comes with staff training to make sure everyone on our team is comfortable with the new system and the support afterwards is second to none, they are always on hand to answer our questions and provide follow up training if needed. Overall, we now have a really valuable partnership with Back of House, and we wouldn’t hesitate to recommend them to any business, it’s been a game changer for us

PRODUCTS: POINT OF SALE | STAFF MANAGEMENT | NUTRITIONAL MANAGEMENT

WHITES HOTEL GROUP | Gert Eksteen

We have worked with Back of House and Nigel since 2019. They are a great company to work with and their support team is exceptional. Nigel is a great asset to the company. He is always on hand to help and any issues you may have, big or small, is quickly resolved. Nigel is extremely friendly and professional and definitely a pleasure to deal with.

The software itself is very easy to use, we have both Deputy and Xero for our companies and everything is transparent and all the information is on hand with just a couple of clicks.

"the software itself is very easy to use...information is on hand with just a couple of clicks"

PRODUCTS: STAFF SCHEDULING | CLOUD ACCOUNTING

"I hated it when we first put it in, now I don't know how I would live without it. I just love it!"

THE KITCHEN @GOREY | Cathy Farrell | Co-Owner

I hated this when I first put it in, I don’t know why but I did. Now, having used it I don’t actually know how I would live without it.

We are serving more customers than ever but have more time and are far more organised. Before we seemed to just be running around like headless chickens and in some cases afraid to take too many bookings but now, we have total control and visibility. I just love it!

PRODUCTS: RESTAURANT RESERVATIONS